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Frequently Asked Questions

General

Where are you located and will you travel to my location to photograph?

  • Our operation is located in Camden, Maine
  • We welcome opportunities to travel and photograph
  • Our projects often take us troughout Northeastern US and Canada
  • We may be able to offer travel discounts if we can synchronize your project with another
  • Contact Us to discuss our schedule and get a price estimate

How will I receive my ORBiT products?

  • Our clients will receive a Username & Password which provides acces to the Client Data section of our website
  • Login and download your OrbTour(s), Digital Images, Sample html codes, and Website Installation Guide
  • Client Data will remain posted for 10 business days
  • Alternatively, we can e-mail or send you a DVD of your product
  • Contact Us for more information

OrbTours

What is the typical file size of an OrbTour?

  • The OrbTours displayed on this website range in size from 700KB to 1.4MB

What programs or browser Plug-Ins are required to view an OrbTour?

  • QuickTime Player (Free)
  • Immervision Flash & Java Players (Free)
  • others are available, Contact Us for additonal information

How do I add an OrbTour to my website?

  • Click Here for sample html code to embed a QuickTime (sample.mov) file in a webpage
  • A package of html code will be provided with your OrbTOur
  • Reference the Programming Links below
  • or Contact Us for additonal information

Can I add features like sound or animations to my OrbTour?

  • Yes. We can provide you with a price estimate for these value added features. Alternatively, you may post process your OrbTour if you have access to authoring software such as QuickTime PRO.